The Complete Volunteer
Training Library
Every training pack, toolkit, workbook, and workshop your organisation needs — all in one place, all included in your annual licence. Expert-authored, built around current UK law and sector guidance, updated throughout the year.
Four types of resource. Every stage covered.
The library is structured as an integrated system — not a collection of unrelated topics. Every resource maps to a stage of the volunteer journey.
Training Packs
Complete facilitator-led sessions on every key volunteer management topic — from induction and safeguarding to wellbeing, communication, and specialist roles. Each pack is ready to deliver in under an hour of preparation.
Self-Study Workbooks
Structured learning for volunteers who can’t attend group sessions — remote workers, those with caring responsibilities, or anyone who prefers to learn independently. Same content, adapted for solo completion.
Coordinator Toolkits
Comprehensive reference guides for volunteer managers covering D&I, events, volunteer exits, retail volunteering, supervision, older volunteers, and the full volunteer management cycle. Templates, checklists, and forms included.
Facilitated Workshops
Half-day group workshops on volunteer induction, community development, employability skills, and annual planning. Designed for broader audiences including community groups and stakeholders beyond your core volunteer team.
Six components. Open it, read it, deliver it.
No sourcing materials, no building slides, no writing handouts from scratch. Every component you need is already there.
Trainer Guide
Detailed facilitator notes with structured activities, timings, delivery guidance, and tips for handling common situations — covering in-person, hybrid, and remote delivery.
Presentation Slides
Ready-to-use editable PowerPoint decks for every session. Add your logo and you’re ready to go. No design skills required.
Participant Handouts
Worksheets, scenario cards, and activity resources for delegates — printable or shareable digitally for online sessions.
Self-Study Version
Adapted materials for volunteers to complete independently at their own pace — ideal for remote volunteers, flexible scheduling, and pre-session reading.
Extension Activities
Additional modules for deeper learning and continuing development beyond the core session — for groups that want to go further.
Annual Updates
Packs are updated throughout your licence year when UK law or sector guidance changes. You always have access to the current version — at no extra cost.
Preparation time per session: under 60 minutes. Read the trainer notes, print the handouts, open the slides. Most coordinators are ready to deliver within an hour of downloading a pack — even if they’ve never delivered training before.
Get Access →Every topic a volunteer-involving organisation needs.
From mandatory compliance to specialist skills — the library covers the full breadth of volunteer management and development.
Recruitment & Induction
Role design, recruitment, welcome, induction frameworks, first-day preparation.
Safeguarding
Adult protection, youth volunteering, risk assessment, safer recruitment, disclosure handling.
Legal & Compliance
UK GDPR, Equality Act 2010, Worker Protection Act 2023, confidentiality, health & safety.
Communication & Skills
Assertiveness, conflict resolution, difficult behaviour, customer care, active listening.
Diversity & Inclusion
Equality Act awareness, neurodiversity, cultural humility, reasonable adjustments, inclusive practice.
Wellbeing & Support
Volunteer wellbeing, burnout prevention, psychological safety, stress management.
Specialist Roles
Befriending, charity retail, events, fundraising, mentoring, governance, youth work.
Digital & Hybrid
Remote volunteering, digital onboarding, virtual supervision, online training delivery.
Coordinator Development
Supervision skills, facilitation, programme planning, evaluation, coordinator CPD.
Browse the full library below
Every pack, workbook, toolkit, and workshop in the library is listed below. Subscribers can access all resources instantly. Individual packs are also available to purchase separately at £50 each.
Training Library
Everything you’ve just browsed — for less than a day’s external training.
The maths are straightforward. The quality is uncompromising.
We moved to a licence so you get more — every single year.
The honest explanation of why we changed our model, and why it works better for the organisations that use it.
The original model sold individual packs. That worked — but it created a pattern we saw repeatedly: organisations bought reactively, only when a specific problem arose. They ended up with five or six packs on the topics that had already caused issues, and significant gaps everywhere else. There was no programme. Just a collection.
The library licence changes that entirely. For one annual fee, you access everything — so you can plan a coherent training programme from day one, pick the right resource for each situation, and never have to seek budget approval before addressing a training need.
It also means we can keep every pack current. When the Worker Protection Act 2023 came into force, when safeguarding guidance was updated, when NCVO published new research on volunteer retention — every pack that needed updating was updated. Subscribers received those updates automatically, at no extra cost. Individual pack sales could never sustain that model.
The mission has not changed: professional volunteer training, done for you, at a price that respects the reality of voluntary sector budgets.
The licence is also simply better value. At under £6 per resource for the full library, it costs less than buying six individual packs — and you get 54+.
Plan a proper programme, not a reaction
With everything available from day one, you can map training to the volunteer journey systematically — rather than scrambling for a safeguarding pack after something goes wrong.
Updates included — always
UK law changes. Sector guidance evolves. Every update reaches you automatically throughout your licence year — no separate purchase, no chasing, no outdated materials in circulation.
Your whole organisation, one price
No per-volunteer fees. No per-session charges. No restrictions on how many times you use a pack. One licence, unlimited use, across your entire volunteer programme.
Download and keep everything
Every pack you download is yours permanently. Even if you don’t renew, you keep everything you’ve downloaded. The licence just keeps giving you more.
What you get when you renew each year
Renewing isn’t just maintaining access. Every renewal year delivers new resources and current content — and costs significantly less than the first year.
Individual packs also available — £50 each.
Not ready for a full licence? Purchase any individual pack as a one-off download. Static PDF and PowerPoint, no portal access, no future updates — but the same expert content as the full library.
Everything you’ve seen above — included in one annual licence.
From small charities to national umbrella networks. One licence, your whole organisation, no per-volunteer fees.
Single Organisation
One charity, non-profit, or volunteer-involving organisation with its own volunteer programme.
- ✓ All 54+ packs — full library access
- ✓ Trainer guide, handouts & PowerPoint every pack
- ✓ Self-study versions for all modules
- ✓ 7 coordinator toolkits & 10 workbooks
- ✓ 4 facilitated workshops included
- ✓ ∼10 facilitator seats
- ✓ Unlimited volunteer training — no seat fees
- ✓ Download everything — yours to keep forever
- ✓ Updates throughout the year at no extra cost
Large Organisation
Large charities, councils, housing associations, or national bodies delivering volunteer training internally.
- ✓ Everything in Single Organisation
- ✓ Unlimited volunteers — no seat fees
- ✓ Online certificates for volunteer trainees
- ✓ Enhanced seat management
- ✓ Governance coverage for larger programmes
- ✓ Download everything — yours to keep forever
- ✓ Updates throughout the year at no extra cost
Network / Umbrella
CVS bodies, umbrella organisations, and national networks supporting multiple independent member organisations.
- ✓ All member organisations included
- ✓ Bespoke branding on all materials
- ✓ Bespoke certification templates
- ✓ Governance reporting & statistics
- ✓ Central oversight capability
- ✓ Download everything — yours to keep forever
- ✓ Updates throughout the year at no extra cost
Annual licence · Instant access on payment · All downloads yours to keep · Use code VOLUNTEER26 for 10% off first year
Use the Training Journey to build your programme.
Every resource in the library maps to one of 11 stages of the volunteer lifecycle — from coordinator preparation and recruitment through to long-term development and endings. The Training Journey shows you exactly which resources to use at each stage, in the right sequence, so your training builds coherently rather than reactively.
Ready to bring training
in-house for good?
One annual licence. Instant access. Every resource you’ve just browsed, yours to download and keep. Less than the cost of one external training session for the entire year.
ONE PAYMENT · WHOLE ORGANISATION · INSTANT ACCESS · DOWNLOAD & KEEP FOREVER
