Join today

Pack 17: Managing Difficult Volunteer Situations

Every volunteer manager or co-ordinator can face difficult volunteer situations and there is no universal way to deal with them, but this session will help them develop strategies to cope with these situations
Author

Kay Curtis

Resources

Handouts, Activity Sheets & Case Studies

Experience Level Needed

Beginner

Access

Download and Online Access

Duration

2 hours

Price

£
50

What's included?

  • Session Timetable
  • Timed Activities
  • Trainer notes
  • Training material in PPT files 
  • Pre Course questionnaire
  • Training Evaluation form
  • Session extension ideas
  • Activity sheets
  • Case Studies
  • Achievement cards and certificates

Overview

This training pack aims to equip participants with the knowledge and skills to effectively manage difficult volunteer situations.

Participants will learn to identify challenging behaviours, understand their impact on the organization, and explore various solutions.

The pack also provides guidance on handling volunteer exits gracefully. Through interactive activities and case studies, participants will gain practical experience in addressing and resolving volunteer-related issues. The ultimate goal is to foster a positive and productive volunteer experience while maintaining a harmonious organizational environment 

Objective

By the end of the session participants will:

- have identified what constitutes a difficult volunteer situation
- have explored the impact that a difficult volunteer situation can have on the organisation
- have discussed various solutions to dealing with difficult volunteer situations
- have strategies for saying goodbye

Created with