Everything you need to train your volunteers — for less cost than one external trainer for a day.

54+ professional, compliant training packs. Updated for 2025 law, trends, and best practice, expertly authored.
One annual licence, your whole organisation covered.

ORGANISATIONS
SUPPORTED

YEARS OF SECTOR EXPERIENCE

Full Year Access
54+ PACKS

TRAINING MODULES & RESOURCES

WHY VOLUNTEER SOLUTIONS?

Professional volunteer training, done for you

Our training resources offer exceptional value and have been developed over 30 years in the sector - and are proven to work. We have over 20 years experience in delivering our training solutions to organisations across the globe.

📦
Complete Ready To Use Training

Complete, ready-to-use packs
Trainer guide, handouts, PowerPoint slides, self-study materials. Open, customise, deliver

⚖️
2025 UK law, built in 

Worker Protection Act 2023, UK GDPR, Equality Act 2010, Working Together 2023 — all current.

🔁
Updated throughout the year

New packs and legal updates released during your licence year at no extra cost.

🌐
In-person, hybrid or remote

All materials support face-to-face, virtual and independent self-study delivery

10 Mins Training Ready

Sign Up - Prepare - Train
Our easy to use packs will have you training ready in no time

£295 Full Access

1st Year fee for access to all our material - 54+ packs in total

Keep Materials Forever

Download all the packs for use in your organisation - keep them forever

Yearly Updates

Renew your licence on a yearly basis for continued portal access and all pack updates

SOUND FAMILIAR?

If you manage volunteers, you'll recognise these challenges...

💸 We Have No Budget For Training


"We can't keep paying for external trainers — the budget just isn't there."

⏱️ We Have No Time To Develop Training

"I spend hours preparing each session — time I simply don't have."

📋 Are Our Volunteers Legally Compliant?

"I'm worried our training doesn't reflect current UK law and safeguarding guidance."

🔄 We Keep Losing Volunteers

"Volunteer turnover is high — we need better induction and development tools."

🧠 How Do We Cover Diverse Needs?

"Our volunteers have diverse needs — I want training that's genuinely inclusive"

🌐 How Do We Train In Person And Remotely?

"Some volunteers are remote or hybrid — group sessions don't always work.

             💡Volunteer Solutions was built for exactly this. Our library of 54+ training packs gives you everything you need to run professional, legally compliant, inclusive training — without hiring external consultants or spending hours preparing from scratch. One licence. Your whole organisation. Delivered your way.

2026 AND BEYOND

Built around where volunteering is heading

The voluntary sector is evolving fast. Our resources reflect the trends shaping volunteer management today

🧠
Neurodiversity &
Inclusion

ADHD, autism, dyslexia and learning differences — with trauma-informed facilitation and psychological safety built throughout.

💻
Digital & Hybrid Volunteering

Remote and hybrid volunteer management, digital onboarding, virtual supervision, and online training delivery.

💰
Cost-of-Living &
Wellbeing

Support navigating cost-of-living pressures — expenses policies, out-of-pocket costs, and volunteer financial wellbeing.

🌍
Cultural Humility

Contemporary EDI approaches — genuine cultural humility and intersectional awareness beyond tick-box equality.

⚖️
Latest Legislation 2024–25

Implications for volunteer-involving organisations flagged throughout relevant packs — stay ahead of the legal landscape.

🛡️
Psychological Safety

Safe, respectful volunteer environments — anti-harassment content updated for the Worker Protection Act 2023.

WHAT'S INCLUDED

One licence. Every volunteer management topic covered.

54+ fully authored packs across key topic categories — all included in your annual licence.

🤝
Volunteer Management

Recruitment, induction, supervision, retention & endings.

⚖️
Legal & Compliance

Key legislation captured and incorporated in to learning material to ensure your volunteers are familiar with the law.

💬
Communication & Skills

Assertiveness, conflict resolution, wellbeing

💰
Funding & Governance

Our training is designed to provide the skills in a practical approach. Our students' success is our best asset in showing the quality of our training.

🌍
Specialist Topics

Digital volunteering, cultural humility, hybrid delivery, facilitation, presentation, evaluating impact

🛡️
Safeguarding

Our training is designed to provide the skills in a practical approach. Our students' success is our best asset in showing the quality of our training.

📚   The complete pack library

53+ fully authored packs — every volunteer management topic covered.

One annual licence gives your whole organisation access to every pack in the library — trainer guide, all handouts, activities, legal framework, and a ready-to-use slide deck for every session. Organised across eight categories, mapped to the full volunteer development journey.

53+Training packs 8Categories 7Toolkits 8Workbooks £295Everything · per year

One licence · Unlimited use · All packs included · Updated throughout the year · No per-volunteer fees

Key: NEW New pack — 2025 or 2026 addition UPDATED Substantially revised for 2026 LEGAL Contains essential legal frameworks SELF-STUDY Available as self-study workbook

🤝   Category 1 — 12 packs

Volunteer Management

Recruitment, induction, supervision, retention & endings

Pack 1

Introduction to Volunteering

What volunteering is, why people volunteer, setting expectations from day one.

SELF-STUDY

Pack 2

Recruiting Volunteers

Inclusive recruitment, role descriptions, application and selection processes.

UPDATED

Pack 3

Induction & Onboarding

Welcoming new volunteers, setting expectations, organisational orientation.

SELF-STUDY

Pack 4

Supervising Volunteers

Effective supervision, support structures, and regular one-to-one practice.

UPDATED

Pack 5

Working Safely

Health and safety for volunteers — risk assessment and incident reporting.

UPDATEDLEGAL

Pack 6

Volunteer Retention

Why volunteers leave and how to build commitment and belonging.

NEW

Pack 7

Endings & Exits

Supporting volunteers to leave positively — planned and difficult exits.

UPDATED

Pack 8

Volunteer Wellbeing

Supporting volunteer mental health, stress management, cost-of-living awareness.

NEW

Pack 9

Managing Difficult Situations

Handling complaints, conflicts, and challenging volunteer behaviour professionally.

UPDATED

Pack 10

Reward & Recognition

Motivating volunteers, recognition strategies, non-financial rewards.

SELF-STUDY

Pack 11

Digital Volunteering

Managing remote and online volunteers — onboarding, supervision, virtual delivery.

NEW

Pack 12

Volunteer Expenses & Benefits

Expenses policies, reimbursement, out-of-pocket costs, legal considerations.

NEWLEGAL

⚖️   Category 2 — 10 packs

Legal & Compliance

Equality Act, Worker Protection Act 2023, UK GDPR, H&S

Pack 13

Equality, Diversity & Inclusion

Protected characteristics, inclusive practice, Equality Act 2010.

UPDATEDLEGAL

Pack 14

Preventing Harassment & Discrimination

Worker Protection Act 2023 — duty to prevent sexual harassment, October 2024.

NEWLEGAL

Pack 15

Data Protection & UK GDPR

Volunteer data, ICO guidance, consent, retention, and handling responsibilities.

UPDATEDLEGAL

Pack 16

Confidentiality in Volunteering

What confidentiality means, when to break it, managing disclosures.

SELF-STUDY

Pack 17

Health & Safety for Volunteers

Current HSE guidance, risk assessments, reporting injuries, duty of care.

LEGAL

Pack 18

Whistleblowing & Raising Concerns

Protected disclosure rights and creating a culture where concerns can be raised.

LEGAL

Pack 19

Employment Rights & Volunteering

Volunteers vs workers, Employment Rights Bill 2024–25, legal boundaries.

NEWLEGAL

Pack 20

Risk Management

Identifying, assessing, and managing risk in volunteer programmes.

UPDATED

Pack 21

Policies & Procedures

Developing and implementing effective volunteer management policies.

UPDATED

Pack 22

Insurance & Liability

Volunteer insurance requirements, liability, and organisational responsibility.

LEGAL

🛡️   Category 3 — 8 packs

Safeguarding

DBS, adults at risk, children, online safety, whistleblowing

Pack 23

Introduction to Safeguarding

Safeguarding principles, responsibilities, and creating a safeguarding culture.

UPDATEDLEGAL

Pack 24

Safeguarding Adults at Risk

Care Act 2014 duties, recognising abuse, responding appropriately.

UPDATEDLEGAL

Pack 25

Safeguarding Children

Working Together to Safeguard Children 2023 — current statutory guidance.

NEWLEGAL

Pack 26

DBS Checks & Safer Recruitment

DBS guidance, eligibility, safer recruitment processes.

UPDATEDLEGAL

Pack 27

Online Safety & Digital Risks

Protecting volunteers and service users from online harm, cyberbullying, digital safeguarding.

NEW

Pack 28

Trauma-Informed Practice

Understanding trauma, avoiding re-traumatisation, psychologically safe environments.

NEW

Pack 29

Safeguarding in Befriending

Safeguarding considerations specific to befriending and one-to-one roles.

SELF-STUDY

Pack 30

Preventing Radicalisation (Prevent)

Prevent duty, recognising signs of radicalisation, appropriate referral.

LEGAL

💬   Category 4 — 8 packs

Communication & Skills

Assertiveness, listening, conflict resolution, digital communication

Pack 31

Communication Skills

Effective communication — listening, non-verbal, adapting style.

SELF-STUDY

Pack 32

Assertiveness

Saying no, setting boundaries, communicating confidently.

SELF-STUDY

Pack 33

Conflict Resolution

Handling disagreements constructively — mediation and de-escalation.

UPDATED

Pack 34

Mentoring & Befriending

Setting up and supporting mentoring relationships and befriending programmes.

UPDATED

Pack 35

Customer Care

Professional customer service skills for volunteers working with the public.

SELF-STUDY

Pack 36

Listening Skills

Active listening, empathic responses, and reflective practice.

SELF-STUDY

Pack 37

Presentation Skills

Planning and delivering effective presentations — confidence and clarity.

SELF-STUDY

Pack 38

Digital Communication

Email etiquette, virtual meetings, social media guidance for volunteers.

NEW

🧠   Category 5 — 6 packs

Neurodiversity & Inclusion

ADHD, autism, learning differences, trauma-informed, psychological safety

Pack 39

Introduction to Neurodiversity

ADHD, autism, dyslexia, and neurological differences in volunteering contexts.

NEW

Pack 40

Supporting Neurodiverse Volunteers

Practical adjustments, reasonable adaptations, inclusive facilitation.

NEW

Pack 41

Cultural Humility & Intersectionality

Genuine cultural humility, power awareness, and intersectional practice.

NEW

Pack 42

Working with Older Volunteers

Age-inclusive volunteering, adjustments for older adults, harnessing experience.

UPDATED

Pack 43

Volunteering & Mental Health

Supporting volunteers with mental health conditions, reducing stigma.

UPDATED

Pack 44

Psychological Safety

Creating safe, respectful environments — updated for Worker Protection Act 2023.

NEWLEGAL

📊   Category 6 — 5 packs

Training Delivery

Facilitation, training needs analysis, evaluation, hybrid & inclusive design

Pack 45

Facilitation Skills

Running effective learning sessions — group dynamics, engagement, participation.

UPDATED

Pack 46

Training Needs Analysis

Identifying volunteer learning needs and building a structured training plan.

UPDATED

Pack 47

Evaluating Training

Measuring impact of training and demonstrating value to stakeholders.

UPDATED

Pack 48

Hybrid & Remote Training Delivery

Adapting training for virtual, hybrid, and self-directed learning environments.

NEW

Pack 49

Inclusive Training Design

Sessions that work for all learners — neurodiversity-aware, accessible, participatory.

NEW

💰   Category 7 — 4 packs

Funding & Governance

Grant applications, trustee roles, financial management, charity shop

Pack 50

Trustee Roles & Responsibilities

Charity governance, trustee duties, and the Charity Commission framework.

LEGAL

Pack 51

Grant Applications

Writing successful funding bids — structure, evidence, and funder expectations.

UPDATED

Pack 52

Financial Management for Volunteers

Basic financial oversight, petty cash, expenses, and financial accountability.

UPDATED

Pack 53

Charity Shop Management

Running a charity shop — stock, volunteers, compliance, customer experience.

UPDATED

🌍   Specialist Topics — Cross-Category Groupings

🖥️

Digital Volunteering

Pack 11 — Digital Volunteering

Pack 38 — Digital Communication

Pack 48 — Hybrid & Remote Training

Pack 27 — Online Safety & Digital Risks
🧠

Inclusion & Diversity

Pack 13 — Equality, Diversity & Inclusion

Pack 39 — Introduction to Neurodiversity

Pack 40 — Supporting Neurodiverse Volunteers

Pack 41 — Cultural Humility & Intersectionality
🛡️

Safeguarding Specialist

Pack 28 — Trauma-Informed Practice

Pack 29 — Safeguarding in Befriending

Pack 30 — Preventing Radicalisation

Pack 44 — Psychological Safety
⚖️

New Legal Frameworks 2025–26

Pack 14 — Worker Protection Act 2023

Pack 19 — Employment Rights Bill 2024–25

Pack 25 — Working Together 2023

Pack 15 — UK GDPR Updates 2026

53+ fully authored packs. One licence. Unlimited use.

Every pack includes a complete trainer guide, all participant handouts, activities, scenario cards, the full legal framework, and a ready-to-use slide deck. Open it, read it, deliver it — preparation time drops from hours to minutes. Updated throughout your licence year at no extra cost.

Get Full Library Access — £295/Year →
12🤝 Volunteer Management
10⚖️ Legal & Compliance
8🛡️ Safeguarding
8💬 Communication & Skills
6🧠 Neurodiversity & Inclusion
5📊 Training Delivery
4💰 Funding & Governance

HOW IT WORKS

Up and running in 10 minutes

No setup fees. No complicated onboarding. Subscribe and start delivering professional training today.

Subscribe In Minutes

Pay £295/year. Instant access to all 54+ packs. No setup, no contracts, no per-user fees. Your whole organisation covered.

Download And Prepare

Each pack includes trainer notes, handouts, activity sheets and editable PowerPoint. Print or deliver digitally — in-person, hybrid or remote.

Train With Confidence

Deliver professional, legally compliant, inclusive training from day one. Your volunteers. Your timetable. Your organisation.

LICENCES & PRICING

Choose The Licence That Fits Your Organisation

From small charities to national networks — a licence designed for your scale and structure.

🏢
Single Organisation Licence

£295 1st Year
~£195 renewal (~35% off) in subsequent years

For: One charity, non profit, or volunteer-involving organisation with its own volunteer programme

  • 54+ Training Packs
  • PDF format training modules and editable Powerpoint Files
  • Self Study presentations for all modules
  • Workshops, toolkits and workbooks included
  • Seats for ~10 Organisation Facilitators
  • Unlimited volunteer training licence
  • All material updated for 2025 relevance
  • Full access through our learning portal
  • All material yours to download and keep 
  • Annual licence renewal provides access to updates and learning portal 

🏛️

Large Organisation Licence

£ 495 1st Year
~35% renewal discount in subsequent years

For: Large charities, councils, housing associations, or national bodies delivering volunteer training internally.

  • Everything in the single License 
  • Editable Word files for org customisation
  • Unlimited volunteers - no seat fees
  • Governance coverage for larger programmes  
  • Online certificates for volunteer trainees
  • Enhanced seat management
  • Higher scale participation
  • All material yours to download and keep
  • Annual licence renewal provides access to updates and learning portal 

🌐
Network / Umbrella Licence

£ Contact Us
~35% renewal discount in subsequent years

For: CVS bodies, umbrella organisations, national networks supporting multiple independent charities or groups
  • All member organisations included
  • Governance reporting and statistics
  • Bespoke branding on course material
  • Bespoke certification
  • All member organisations included
  • Central oversight capability
  • All material yours to download and keep
  • Annual licence renewal provides access to updates and learning portal 

Benefits of our training resources

Training made easy

Every one of our packs and toolkits is made to be easy to use and implement. Complete guides and how to's are complemented with all the resources required - out the box ready

Great Value

Our training materials are exceptional value - we aim to make our resources as accessible as possible and don't charge excessive fees or on a per volunteer basis. All the resources you need are included.

Saves Time

We have done all the preparation so that you do not have to, saving you valuable time and money. Our value for money packs are timed sessions complete with trainer notes, handouts, activity sheets and Power Point presentations

Allows Self Study

We produce Self-study Workbooks for training volunteers & support staff – eLearning and printable resources. This is helpful when group training isn’t possible, ensuring they gain the knowledge needed to fulfil their role.

Bring Training In House

Our resources enable in-house training, cutting costs without compromising quality. Deliver professional training at a convenient time and place for you and your volunteers and support staff.

Flexible Resource Access

Our training is available anytime through our online platform, allowing you to work at your convenience on any device. You can also print all necessary materials directly from our training portal.

WHAT OUR CUSTOMERS SAY

Our customers love us

★★★★★
"The training packs have transformed how we develop our volunteers. We've brought all training in-house, saved significantly on external facilitators, and our volunteers are more confident than ever."
★★★★★
"Everything is legally up to date and genuinely sector-relevant. I don't have to worry about whether our safeguarding training is current — it just is. Worth every penny."
★★★★★
"A real game changer. The neurodiversity content has made our training genuinely inclusive. We wouldn't hesitate to recommend Volunteer Solutions to any organisation."
"The courses provide good knowledge and the staff is approachable and able to cater to our understanding without any compromise on the standards, regulations and guidelines. I would recommend taking up this course with them as it is a necessity to learn professional skills."
John Doe
I received my certificate, and I would like to thank you for your continuous support. The courses were challenging, but my instructors were always there supporting me and ready to help. I enjoyed the classes tremendously.
Nick Dawson
"I would definitely recommend your school to anyone hoping to pursue a career and be a professional. The support they provided to their students was simply outstanding and the genuine interest and care was obvious and incomparable."
Kate Doe

Ready to transform how you train your volunteers?

Join 1,000+ UK voluntary organisations that have brought their training in-house, reduced costs, and built more capable, confident volunteer teams — with 2025-ready resources.
One payment · Whole organisation · Cancel any time · Instant access

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self study workbooks

toolkits

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