Stop building volunteer training from scratch.
Start delivering it on Monday.
A complete library of 54+ ready-to-deliver volunteer training resources, fully refreshed for 2026 — trainer guides, slide decks, handouts, workbooks, and toolkits. One annual licence covers your whole organisation. Trusted by 1,000+ UK voluntary organisations.
Four reasons 1,000+ organisations choose us — and stay year after year.
These are not vague promises. Each one is concrete, evidenced, and built into every resource in the library. If any of these doesn’t match the reality you experience, we want to hear from you — because that’s what we’ve built the system to do.
Ready to deliver. Today.
Open the pack. Read the trainer notes. Run the session. Every resource includes a complete trainer guide, editable slide deck, participant handouts, activity sheets and scenario cards. No platform to learn. No consultant to brief. No content to write.
Refreshed for 2026 — and kept current.
Every resource has been rewritten for 2026 to reflect current sector thinking, recent legislative changes, and contemporary practice. When sector guidance or legislation changes during your licence year, every affected pack is updated automatically.
One licence. Your whole organisation.
One annual fee covers every volunteer, every coordinator, every session. No per-volunteer fees. No per-seat charges. No caps on use. Train as many people as you want, however you want — face-to-face, hybrid, or self-study.
Written by Kay Curtis. 30+ years.
Every resource authored by Kay Curtis, drawing on three decades of UK voluntary sector experience. This is sector expertise, not adapted corporate content, not AI generation, not generic e-learning. It is training built specifically for UK volunteer programmes.
There are other ways to train your volunteers. Here’s the honest comparison.
Most volunteer-involving organisations end up doing one of four things. We’ve seen them all, and so have our customers before they came to us. Here’s what each one really involves — and where Volunteer Solutions changes the equation.
Volunteer Solutions
Building your own
External trainer
Generic LMS / AI
We listened.
Here’s what we’ve done.
The 2026 library is the most comprehensively updated edition in Volunteer Solutions’ history. Every resource has been reviewed and rewritten to reflect where volunteering actually is now — and the system has been rebuilt to work as a coherent whole.
Every resource refreshed for 2026
Every pack, workbook, toolkit, and workshop has been reviewed and rewritten to reflect 2026 best practice, current sector thinking, and the latest legislative awareness. The most comprehensive edition update we’ve ever produced.
Fully redesigned layout and format
Every resource has been redesigned in the 2026 format — consistent structure, cleaner navigation, and a professional branded presentation that reflects the quality of the content inside. Resources feel like they belong together.
Integrated learning journey
The library now works as a complete, end-to-end system — not a collection of standalone packs. Every resource connects clearly to the stages of the volunteer journey, so you always know what to use, when, and why.
Self-study + facilitator decks
Every pack now includes both a facilitator slide deck for group delivery and a self-study version for volunteers learning independently. No volunteer is left without support — in a room with a trainer, or working through the material on their own.
Trainer guides — easier to deliver
Every pack ships with an easy-to-follow trainer guide — scripted notes, activity timings, participant instructions, delivery tips throughout. You don’t need to be an experienced trainer. The pack carries you.
More affordable than ever
The full library at £295 first year, with a 35% renewal discount locked in from year two — just ~£192/year ongoing. Less than a single half-day with an external trainer. Less than £6 per resource. For the whole organisation.
Everything you download is yours to keep
Unlike subscription LMS platforms that lock content behind a paywall, every resource you download stays yours forever — even if you choose not to renew. Use them, edit them, run sessions with them. The value you build doesn’t evaporate.
The Complete Library User Guide
Our fully revised Library User Guide and Visual Journey map every pack across the volunteer lifecycle, with pairing guides showing exactly which resources work together. Your reference manual and your programme planning tool, all in one.
Awareness of 2026 legislation
Every pack reflects awareness of the latest sector guidance and legislative changes — Worker Protection Act 2023, the Employment Rights Bill, current UK GDPR/Equality Act/safeguarding frameworks. Practical, embedded, useful.
Every training pack ships with everything you need.
A “training pack” in the Volunteer Solutions library is not a single document. It is a complete delivery kit — designed so any coordinator, experienced or not, can run a professional session straight out of the box.
Trainer guide
Scripted notes, timings, delivery tips, facilitation guidance throughout.
Facilitator PowerPoint
Editable .pptx slide deck designed for in-person or hybrid delivery.
Self-study deck
Same content restructured for solo completion. No volunteer is left out.
Participant handouts
Worksheets, reflection prompts, exercises — ready to print or share.
Scenario cards
Realistic situations for discussion and activity work, sector-appropriate.
Skills Portfolio entry
Pre-formatted entry for the volunteer’s development record.
Certificate template
Branded certificate to recognise completion (template included).
Pre-course questionnaire
To understand attendee experience and accessibility needs in advance.
Resource pairing guide
Shows which workbooks, toolkits, and other packs complement this one.
Real pages from a real pack.
This is what you actually get.
No marketing fluff — just real pages from Pack 1: Recruiting Volunteers, in the 2026 library format. The trainer notes you’ll read, the worksheets your volunteers will complete, the handouts they’ll keep. So you can see what you’re actually getting before you commit to anything.
Scripted activities, structured to deliver
Every activity laid out the same clear way — AIM, what the trainer says and does, what participants do, what resources you need, plus Trainer Notes with sector-specific context. Not vague guidance — actual scripted facilitation.
Real activities your volunteers actually do
Genuine, substantive worksheets — not filler. Structured checklists, paired exercises, scenario tables. Volunteers fill them in, discuss them, and take them away. This is what real learning looks like on the page.
Reference content volunteers keep
Every pack ships with branded handouts volunteers take home — covering UK frameworks, sector data, practical guidance with ticks and warnings. Substantive enough to be a reference. Designed to be re-read after the session.
Want to see a full pack rather than sample pages? Download a complete free pack here →
Bring your volunteer training in-house — without building it from scratch.
A Volunteer Solutions licence is not just a content library. It is the complete infrastructure to take volunteer training out of external trainer bookings and one-off topic crises — and into your own organisation, on your own terms.
Everything you need to bring training in-house
Trainer guides, slide decks, handouts, scenarios, certificates, assessments — the complete toolkit for running a professional volunteer training programme without hiring external trainers or building content from scratch.
Your team becomes the experts
Bringing training in-house builds the skills of the people who deliver it. Coordinators become confident trainers. Trainers become better facilitators. Skills compound across the team — and stay with the organisation, not the consultant.
Ready to deliver in under 10 minutes
From licence purchase to delivering your first session: download the pack, read the trainer notes, print the handouts. That’s genuinely the workflow. No setup, no platform configuration, no content authoring. Designed to take you from cold to confident in minutes.
Deliver in person, online, or self-study
Every pack now ships with a facilitator deck (for in-person or hybrid sessions) AND a self-study deck (for volunteers learning independently). Same content, different formats. No volunteer is left without support — whatever way they learn.
One central place for your whole team
Your subscriber portal gives your team a single place to download every pack, workbook, toolkit, and workshop. No emails chasing files. No outdated versions in shared drives. Always the current edition, always available, always organised.
New resources added every year
Renewal isn’t paying to stand still. It’s paying to stay current. New packs and resources are added throughout the year as sector guidance evolves — included free for all active licence holders. The library keeps growing; you keep keeping up.
The maths is the part most coordinators don’t calculate.
One annual licence buys access to the complete library — 54+ training resources — with no limit on the number of volunteers you can train. Whether you have 10 volunteers or 10,000, the price is the same. Divide one by the other and the per-resource cost becomes almost rounding-error small. Per volunteer? Negligible.
Six things our licence does — that you would otherwise have to figure out yourself.
A volunteer programme has predictable stages. Every one of them benefits from a system already designed for it. Here is the work the library does for you at each stage.
Welcome new volunteers properly — within days, not months.
Workshop 2, Pack 4, and Workbook 1 deliver a complete induction journey. Issue the Skills Portfolio on day one. Volunteers feel valued and stay significantly longer.
Meet your legal duty without scrambling.
Pack 16 (Adult Protection), Pack 18 (Youth Volunteering), Pack 23 (Extra Support Needs). Awareness of Care Act 2014, Working Together 2023, and safer recruitment expectations built in throughout.
Recruit inclusively, legally, and effectively.
Pack 1 covers the full recruitment cycle — values-based selection, role design, DBS expectations, safer recruitment. Equality Act 2010 awareness throughout.
Keep the volunteers you have.
Pack 2 and Pack 6 address motivation and retention from every angle. The Supporting Volunteers Toolkit gives you supervision frameworks that actually work.
Handle the hard conversations with confidence.
Pack 7 (Exits & Endings), Pack 8 (Difficult Behaviour), Pack 17 (volunteer-facing version), plus the Volunteer Exits Toolkit. Scripts, templates, frameworks.
Help volunteers grow — and stay because of it.
Workshop 4 (Volunteering to Employability), Pack 19 (Confidence Building), the Skills Portfolio. Evidence outcomes for funders. Personal development that retains people.
Trusted by 1,000+ UK voluntary organisations.
Charities, NHS trusts, housing associations, CVS bodies, hospices, and councils across the UK — and now growing in Ireland, Australia, New Zealand, Canada, and the USA.
The training packs have transformed how we develop our volunteers. We’ve brought all training in-house, saved significantly on external facilitators, and our volunteers are more confident than ever.
Everything is genuinely sector-relevant and up to date. I don’t have to worry about whether our safeguarding training reflects current guidance — it just does. Worth every penny of the licence fee.
I was spending two days preparing each training session. Now I open the pack, read the trainer notes, and I’m ready. The quality is exceptional — far better than anything we could produce ourselves.
As a small CVS we couldn’t have afforded to develop this ourselves. The Network licence means every member organisation has access — under our branding. It’s transformed what we can offer.
Built with awareness of the legislation and guidance UK volunteer programmes actually work within.
Where relevant, every pack references the legislation and sector guidance that applies — so coordinators and volunteers know what frameworks shape their work. Refreshed continuously when guidance or legislation moves.
Our resources provide awareness-level training informed by current sector guidance and legislative changes. Volunteer Solutions is not a legal advice service — but every pack flags the relevant frameworks so coordinators and volunteers know what applies and where to seek further guidance if needed.
The five questions buyers most often ask.
A short list of the questions that come up most often. For everything else — including detailed questions on customisation, accreditation, network licences, and procurement — see the full FAQ.
I’ve never delivered training before — will the packs really work for me?+
Yes — the packs were specifically designed for first-time or inexperienced trainers. Every pack includes detailed trainer notes that walk you through every activity, with suggested timings, facilitation tips, and guidance on handling common situations.
We know from years of feedback that inexperienced trainers find the packs straightforward to use. You will need to read through the material before your session and follow the preparation guidance — but you don’t need a training background to deliver confidently.
What happens to my materials if I don’t renew my licence?+
Everything you have downloaded during your licence year is yours to keep permanently. You retain every pack, toolkit, and workbook you have downloaded and can continue to use them within your organisation indefinitely.
What renewing provides is continued access to the online portal, any new packs released after your renewal date, and updated versions of existing packs reflecting changes in UK legislation or sector practice.
How many volunteers can I train on one licence?+
Unlimited. There are no per-volunteer fees and no restriction on how many volunteers you train using the materials. You can run the same session once or a hundred times; you can train five volunteers or five hundred — the licence covers all of it.
The facilitator portal seat limit (~10 for the Single Organisation Licence) applies only to internal staff accessing the portal directly. It does not restrict the number of volunteers you can train in sessions, remotely, or through self-study materials.
Are the packs updated when legislation or guidance changes?+
Yes. All packs containing content that may be affected by UK legislation, sector guidance, or significant research developments are monitored and updated when relevant changes occur. Updates are released to active subscribers at no extra cost throughout the licence year.
The 2026 edition has been comprehensively updated to reflect the Worker Protection Act 2023, revised safeguarding guidance, updated UK GDPR practice, and current NCVO research.
How quickly can I get started after subscribing?+
Immediately. Access is granted as soon as payment is confirmed — you can download your first pack within minutes of subscribing. There is no setup, no onboarding call, and no waiting period.
Most coordinators are ready to deliver their first session within an hour of downloading their chosen pack.
The case is clear.
The solution is straightforward.
Volunteer Solutions exists to make structured, professional volunteer training accessible to every organisation — regardless of size, budget, or how much time the coordinator has. If this page has resonated, the next step is simple.
No commitment required — see the quality for yourself before deciding anything.
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