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Pack 7: Exits and Endings

Volunteers working in a one-to-one volunteer/client relationship can find the end of that relationship difficult. Help to prepare them for the end of the role and move on. A positive training session.
Author

Kay Curtis

Resources

Handouts, Activity Sheets & Case Studies

Experience Level Needed

Beginner

Access

Download and Online Access

Duration

2 hours

Price

£
50

What's included?

  • Session Timetable
  • Timed Activities
  • Trainer notes
  • Training material in PPT files 
  • Pre Course questionnaire
  • Training Evaluation form
  • Session extension ideas
  • Activity sheets
  • Case Studies
  • Achievement cards and certificates

Overview

Volunteers working in a one-to-one volunteer/client relationship can find the end of that relationship difficult. Help to prepare them for the end of the role and move on. A positive training session.
A two hour session that covers the end of a one-to-one volunteer/client relationship that is very rarely discussed but can have enormous impact on the volunteer. All organisations that use volunteers in this way should cover all aspects of the ending of the relationship.

Objective

By the end of this session participants will:

- have considered the reasons why the relationship may end
- have understood that endings can have positive and negative aspects
- have recognised individual’s needs to prolong the relationship
- have explored the difficulties endings may cause both the volunteer and client
- have developed a planned strategy for ‘endings’
- have discussed ways the organisation can help and support the ending of a volunteer/client relationship.
WHY IT MATTERS

Why health and safety training matters for every UK charity volunteer in 2026.

📅 Pack content last reviewed: April 2026
✍️ Authored by Kay Curtis · 30+ years' UK voluntary-sector specialism

The Working Safely Training Pack is a complete trainer-led awareness-level session for UK charity volunteers and coordinators — covering duty of care, the legal framework, risk assessment principles, and the practical safe-working knowledge every volunteer needs regardless of role. The pack provides awareness-level guidance and is not a substitute for role-specific or specialist health and safety training where required.

Volunteer health and safety is a legal duty, not an optional extra. NCVO is explicit: organisations have a common-law duty of care to their volunteers, and could be liable if a volunteer is injured because that duty was not met. The Health and Safety at Work etc Act 1974 covers volunteers under Section 3. The HSE publishes specific guidance for volunteer-involving organisations.

Working safely in 2026 means more than just risk assessments. The Management of Health and Safety at Work Regulations 1999 require organisations to assess risks to volunteers and put control measures in place. The Worker Protection Act 2023, in force from October 2024, places a proactive duty to prevent harassment in volunteer settings — sitting alongside physical safety duties.

This training pack gives your charity an awareness-level Working Safely session that supports HSE expectations for volunteer-involving organisations.
HSWA s.3
Applies to volunteers
The Health and Safety at Work etc Act 1974 places duties on employers towards anyone affected by their work — including volunteers.
HSE GUIDANCE
Specific to volunteer-involving orgs
Current authoritative reference for volunteer-involving organisations — managing risks and guidance for employers.
COMMON-LAW DUTY
Of care to volunteers
Even charities without employees owe a duty of care under common law — injured volunteers can sue for damages if the duty has been breached.
FREQUENTLY ASKED QUESTIONS

Quick answers from buyers like you.

QDoes this pack cover risk assessment?
The pack covers the principles of risk assessment as it applies to volunteer activities — what a risk assessment is, who should be involved, how to identify hazards, and how to record findings appropriately. For complex or higher-risk activities, specialist competent advice is required alongside this awareness-level foundation, in line with HSE expectations.
QIs this awareness-level or specialist health & safety training?
This is awareness-level training appropriate for general volunteer induction and refresher training. It is not a substitute for specialist training where a role requires it (working at height, manual handling, food hygiene, lone working in specific contexts). The pack itself is clear about where its scope ends and where specialist training is needed.
QDoes it cover both physical safety and harassment prevention?
Yes — the pack covers physical safe-working principles under HSE guidance and the Health and Safety at Work etc Act 1974, alongside an awareness section on the Worker Protection Act 2023's duty to prevent harassment in volunteer settings. Both are now part of what 'working safely' means in the UK voluntary sector.
QWhat if my charity has no employees — does H&S still apply?
Yes. Even charities without employees owe volunteers a common-law duty of care, and the HSE strongly recommends that volunteers are given the same level of protection as employees. The pack covers this distinction — fully volunteer-led organisations have different specific obligations from charities with paid staff, but both must take reasonable steps to keep volunteers safe.
QIs it better to buy this pack or the full library?
Working Safely complements safeguarding, confidentiality, and induction training. If health and safety is your only training need, the £50 single pack works. For a complete compliance-aware training programme, the £295 library licence pays for itself after six packs and includes all 54+ resources for a year.
RELATED TRAINING PACKS

Health and safety sits alongside the other compliance essentials.

Coordinators typically pair this pack with:

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