Built By The Sector,
For The Sector
Over 30 years developing training resources written from the ground up for volunteer-involving organisations — not adapted from corporate training, but created specifically for organisations like yours.
Professional training resources. Sector expertise. 30+ years.
Volunteer Solutions has been developing training resources for the voluntary sector for over 30 years. All packs are written by Kay Curtis, a recognised expert in volunteer management with decades of hands-on UK sector experience.
Our materials are used by Volunteer Centres, CVS organisations, national charities, NHS trusts, housing associations, and small local groups across the UK and internationally.
Unlike generic corporate training adapted for charities, everything we produce is written specifically for the voluntary sector — the language, the scenarios, the legal frameworks, and the challenges are all yours.
“Volunteer Solutions has spent over 30 years developing training resources specifically for the UK voluntary sector — not adapted from corporate training, but written from the ground up for organisations like yours. We have done all the preparation so that you do not have to.”Kay Curtis · Founder, Volunteer Solutions
The complete in-house training solution for voluntary organisations
We produce professional, affordable training resources written specifically for the third sector — saving you time, money, and the stress of building it all from scratch.
Expert Authorship
All packs written by Kay Curtis — not anonymous agency content or AI-generated text. Over 30 years of real volunteer management experience embedded in every resource.
Legally Current — Always
Every pack updated for 2026: Worker Protection Act 2023, UK GDPR/DPA 2018, Equality Act 2010, Working Together 2023, Care Act 2014, Charities Act 2022. Updated throughout your licence year at no extra cost.
Complete & Ready to Deliver
Every pack includes a full trainer guide, all participant handouts, activity sheets, scenario cards, and a professional slide deck. Open it, read it, deliver it. Nothing to prepare from scratch.
A Structured System, Not Isolated Packs
53+ resources designed to work together — from before the first volunteer arrives to long-term development and coordinator CPD. A coherent programme, not a random collection.
Trauma-Informed Practice
Psychological safety, trauma-aware facilitation, and person-centred language embedded across all materials. Training that respects the realities of both volunteers and the communities they serve.
Exceptional Value
At £295/year, the full library works out at less than £6 per resource. A single external trainer for a half-day costs £400–£800. One licence. Unlimited use. Your whole organisation covered.
Without the right training, volunteers can never reach their potential.
We are passionate about volunteering and the incredible benefits it brings to communities and organisations. We have seen through decades of work how the right training can make a real and lasting difference.
Training provides volunteers with the knowledge and skills necessary to perform their roles effectively — so they can confidently contribute and make a meaningful impact.
💕 Volunteers are amazing.
They enable amazing things to happen.
But without the right training they can never reach their potential.
This is where we can help.
Clarity and Confidence
Training clarifies expectations, roles, and responsibilities, reducing confusion and empowering volunteers to take ownership of their tasks. It fosters a sense of purpose and belonging.
Risk Management
Training on safety protocols, organisational policies, and ethical considerations minimises potential risks and protects both the volunteer and the organisation from legal exposure.
Consistency and Quality
Training ensures volunteers adhere to established procedures and standards, leading to consistent service delivery and maintaining the quality of programmes and services.
Empowerment and Growth
Training provides opportunities for skill development and personal growth, enhancing volunteer satisfaction and encouraging long-term engagement with your organisation.
Built by practitioners, for practitioners — over 30 years in the making.
A simple belief: that every volunteer-involving organisation deserves access to professional, legally current training — regardless of size or budget.
Volunteer Solutions was founded on a simple belief: that every volunteer-involving organisation deserves access to professional, legally current training — regardless of size or budget.
The original training resources were developed by Kay Curtis, a specialist in volunteer management with over 30 years of direct sector experience. Every pack was written from the perspective of someone who had actually delivered the training, worked with coordinators, and understood the legal and practical pressures facing voluntary organisations.
What made the library distinctive from the start was its completeness. Rather than selling isolated topic packs, Kay designed a coherent, structured programme that follows the entire volunteer journey — from before the first volunteer arrives through to long-term development and coordinator CPD.
The 2026 library is the most comprehensive version yet. Every pack has been reviewed, updated for current legislation, and — where needed — completely rebuilt. The format has been standardised across the entire library. And the whole programme is now available at a price that puts it within reach of every organisation.
professional volunteer training, done for you,
at a price that respects the reality of voluntary sector budgets.
Kay Curtis
Founder & Author · Volunteer SolutionsKay Curtis is a specialist in volunteer management with over 30 years of direct sector experience. Every pack in the library was written by Kay — not anonymous agency content, not AI-generated text, but real expertise from someone who has actually delivered the training, worked with volunteer coordinators, and navigated the legal and practical pressures facing UK voluntary organisations.
Kay designed the library as a coherent, structured programme from the outset — understanding that volunteer-involving organisations needed a complete system, not a collection of isolated packs. That philosophy remains at the heart of everything Volunteer Solutions produces.
All new content is developed to Kay’s standards, completing her planned and partially developed work, and reviewed against current sector guidance and legislation before publication.
Written for every organisation that involves volunteers
From national charities to small local groups — if you involve volunteers, Volunteer Solutions is built for you.
Charities & Voluntary Organisations
From large national charities to small local groups. The most common users of the library, across every cause and community.
Volunteer Centres & CVS
Infrastructure organisations supporting other groups. Library access gives you professional-standard materials to share or use with your network.
NHS & Health Organisations
Hospital trusts, patient groups, and health volunteer programmes. All safeguarding and compliance content reflects NHS and CQC requirements.
Housing Associations
Resident volunteer programmes and community engagement teams. Content reflects regulated sector compliance requirements throughout.
Local Authorities
Council volunteer programmes and statutory sector partnerships. Legally current content that meets public sector accountability standards.
Charity Retail
Charity shops and retail volunteers. A dedicated Pack 31 and full Charity Shop Toolkit cover everything specific to the retail volunteering context.
Three principles that have never changed
Accessible Quality
Professional training resources should be within reach of every voluntary sector organisation — not just those with large budgets. At £295/year for everything, we mean it.
Always Current
The legal and practice landscape changes constantly. We keep the library updated throughout your licence year so you never have to worry about whether your training is compliant.
Sector-Specific
Volunteers are not employees. Their world — and the organisations that involve them — deserves training built for their unique context, not adapted from corporate programmes.
Ready to see what we offer?
Browse the full library, explore free samples, or get in touch. One annual licence covers your whole organisation — every resource, every stage of the volunteer journey, nothing extra to buy.
ONE PAYMENT · WHOLE ORGANISATION · INSTANT ACCESS
“The training packs have transformed how we develop our volunteers. We’ve brought all training in-house, saved significantly on external facilitators, and our volunteers are more confident than ever.”
“Everything is legally up to date and genuinely sector-relevant. I don’t have to worry about whether our safeguarding training is current — it just is. Worth every penny.”
