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Self Study Series 4: Managing Confidentiality

Most voluntary sector workers understand confidentiality well, but not all volunteers are clear about this complex subject. Breaches of confidentiality can have serious implications for the organisation; ensure your volunteers cover this vital subject.

This is a multi-licence product and you have unlimited printing rights for use by the volunteers within the purchasing branch of the organisation.
Author

Kay Curtis

Resources

Self Study Training Pack

Experience Level Needed

Beginner

Access

Multi Download and Online Access

Duration

Own Pace

Price

£
25

What's included?

  • Session Timetable
  • Timed Activities
  • Trainer notes
  • Training material in PPT files 
  • Pre Course questionnaire
  • Training Evaluation form
  • Session extension ideas
  • Activity sheets
  • Case Studies
  • Achievement cards and certificates

Overview

Confidentiality can be a very complex subject for some volunteers to get to grips with; it sometimes seems to be far too complicated when all they want to do is help. It is however, a very important part of their role especially if they are supporting vulnerable clients. The volunteering role has become more complex and volunteers need to understand the implications of confidentiality for their own sake as well as the clients’ and the organisations’.

Working through this pack will help them to see the relevance of confidentiality in their role and ensure that any information they share is done so correctly and within the organisations’ policy and guidelines.

This is a multi-licence product and you have unlimited printing rights for use by the volunteers within the purchasing branch of the organisation.

Objective

By the end of the session participants will:

- have reflected on the definition of confidentiality
be familiar with the organisations’ Confidentiality Policy
- have applied the principles of confidentiality to their volunteering role and considered responses to situations involving confidentiality
- have explored the implications of confidentiality for the clients, the volunteers, and the organisation
- have a ‘check list’ for confidentiality

Once complete the volunteer meets with the co-ordinator to go through their responses and deal with any questions or concerns. The volunteer then has their own personal resource that they can add to and refer back to whenever necessary.





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